Privacy and Policy
At Artesya, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website https://artesya.in/.
When you visit or interact with our website, we may collect the following information:
a) Personal Information
- Name
- Email address
- Phone number
- Shipping & billing address
- Payment details (processed securely via third-party gateways)
b) Non-Personal Information
- IP address
- Browser type
- Device information
- Pages visited and browsing behavior
We use your information to:
- Process and deliver your orders
- Communicate order updates & customer support
- Improve website performance and user experience
- Send promotional offers, discounts & updates (only with your consent)
- Prevent fraud and ensure secure transactions
We do not store your payment details. All transactions are processed securely through trusted payment gateways that comply with industry security standards.
We do not sell or rent your personal data. We may share information only with:
- Delivery partners for order fulfillment
- Payment gateways for secure transactions
- Legal authorities if required by law
We may use third-party services (logistics, analytics, marketing tools) to operate our website effectively. These partners only access necessary information to perform their services.
We retain your information only as long as necessary to:
- Complete transactions
- Comply with legal obligations
- Resolve disputes